Google Play Account Deletion Compliance

Account & Data Deletion Request

App: DivBuddy (Expense Splitting & Settlement)
Package: com.rdba.divbuddy
Developer: DivBuddy Team

In accordance with Google Play's User Data & Account Deletion policies, DivBuddy allows users to permanently delete their account and associated personal data at any time, both directly from within the application and via this web request page.

1. How to Delete Your Account In-App (Recommended)

If you currently have the DivBuddy app installed on your smartphone, deleting your account is instant and automatic:

  1. Open the DivBuddy app.
  2. Tap the Settings tab in the bottom navigation bar.
  3. Under the Account identity section, tap Delete account.
  4. Review the confirmation dialog. Choose whether you also wish to purge offline local data stored on your device.
  5. Tap Permanently Delete Account. If prompted, complete the Google security verification.

Upon confirmation, your Firebase authentication record, user profile, email mapping, and owned shared groups are removed immediately from Google Cloud servers.

2. Web-Based Deletion Request (If App is Uninstalled)

If you have uninstalled DivBuddy and cannot access the app, you may submit your account and data deletion request using the form below:

Irreversible Action: Deletion of your account is permanent. Once processed, you will permanently lose access to any shared groups you owned in the cloud.

✓ Request email template copied to clipboard!
✓ Request Submitted! We have received your deletion request for . Our support team will verify and permanently delete your records from Google Firebase and Cloud Firestore within 48 to 72 hours (maximum 30 days per Google Play policy). A confirmation will be sent to your email address.

3. Data Retention & Deletion Breakdown

The following table outlines what user data is deleted, what is retained, and the applicable retention period:

Data Category Action Upon Deletion Request Retention Period
Firebase Authentication Account (UID, credentials) Permanently deleted from Firebase Auth. Immediate (0 days)
User Profile (Display name, email mapping, avatar photo URL, push tokens) Permanently deleted from Firestore (users/{uid} and emails/{email}). Immediate (0 days)
Group Invitations All pending invites sent to your email are permanently deleted. Immediate (0 days)
Shared Groups Created/Owned by You The shared group snapshot and membership roster are deleted from Google Cloud Firestore. Immediate (0 days)
Shared Groups Created by Others Your status is set to left and your membership access is revoked. In order to preserve debt settlement integrity for other group members, historical transaction line items remain until the group creator deletes the entire group. Retained in group ledger only to maintain mathematical settlement balance.
Local On-Device Data (SQLite) Stored exclusively on your physical smartphone. You can delete it at any time via Settings > Reset all data or by clearing app storage in device settings. Controlled 100% by you on-device.
Receipt Photos & OCR Data Never uploaded to any server. Processed 100% on-device. 0 days (Never stored on servers)

4. Manual Email Requests & Support Contact

You may also submit a deletion request or inquire about your data rights directly by emailing us:

Email: support@yourdomain.com
Subject line: DivBuddy Account Deletion Request
Response SLA: All valid deletion requests submitted via email are verified and processed within 48 to 72 hours (maximum 30 days under GDPR and Google Play policy).